Privacy Policy
Privacy Policy – ZotPro
Last updated: May 25, 2026
1. Introduction
ZotPro places great importance on protecting the personal data of its users and professionals.
This Privacy Policy aims to inform users and professionals about:
- the data collected,
- how it is used,
- how it is stored,
- and their rights under applicable data protection laws, including the General Data Protection Regulation (GDPR).
2. Data Controller
The data controller responsible for processing data collected through the ZotPro platform is:
ZotPro
SARL DEALRUN
Réunion Island – France
Email: zotpro@gmail.com
3. Data Collected
As part of the use of the platform, ZotPro may collect the following data:
For Users:
- full name,
- phone number,
- email address,
- postal address,
- booking and request history,
- messages exchanged with professionals,
- reviews posted on the platform.
For Professionals:
- business name,
- representative name,
- business registration number,
- verification documents,
- professional contact information,
- billing information,
- calendar and availability,
- customer reviews.
Technical Data:
- IP address,
- device type,
- browser information,
- login and connection data,
- cookies and browsing data.
4. Purpose of Data Collection
Collected data is used to:
- facilitate connections between users and professionals,
- manage user and professional accounts,
- ensure proper platform functionality,
- improve services,
- manage payments and subscriptions,
- respond to support requests,
- prevent fraud and abuse,
- and maintain platform security.
5. Data Sharing
ZotPro does not sell personal data to third parties.
However, certain data may be shared:
- between users and professionals as part of the service connection process,
- with technical service providers necessary for operating the platform,
- with competent authorities where required by law.
6. Responsibility of Professionals
Professionals using ZotPro are responsible for any personal data they collect or process in connection with their services.
Each professional agrees to comply with all applicable data protection regulations.
7. Data Retention
Data is retained only for as long as necessary for the purposes for which it was collected, including:
- during the lifetime of the user or professional account,
- to comply with legal and tax obligations,
- or for the management of disputes.
ZotPro may delete inactive accounts after a prolonged period of inactivity.
8. Data Security
ZotPro implements reasonable technical and organizational measures to protect personal data against:
- unauthorized access,
- loss,
- destruction,
- disclosure,
- or alteration.
However, no system is completely secure, and ZotPro cannot guarantee absolute security of data transmitted over the Internet.
9. Cookies
The platform may use cookies to:
- improve user experience,
- analyze website usage,
- remember preferences,
- and measure audience statistics.
Users may configure their browser settings to refuse certain cookies.
10. User and Professional Rights
In accordance with applicable regulations, users and professionals have the following rights:
- right of access,
- right to rectification,
- right to deletion,
- right to object,
- right to restriction of processing,
- right to data portability.
Any request may be sent to:
zotpro@gmail.com
11. Account Deletion
Users and professionals may request deletion of their account at any time.
Certain data may nevertheless be retained where required by law or for dispute management purposes.
12. External Links
The platform may contain links to third-party websites.
ZotPro is not responsible for the privacy practices or content of external websites.
13. Changes to the Privacy Policy
ZotPro reserves the right to modify this Privacy Policy at any time.
Changes become effective immediately upon publication on the platform.
14. Contact
For any questions regarding this Privacy Policy or the processing of personal data:
ZotPro
Email: zotpro@gmail.com
Réunion Island – France